Refund and Returns Policy
Order Cancellation Policy
Please note that we can ONLY accept order cancellations that are requested within 10 hours from order placement. If you wish to cancel an order, you must contact our support team by phone or via chat to advise them of your decision. We cannot process order cancellations if you contact us after 10 hours. Make sure that you insert a valid shipping address in the order form, we recommend you to double check the notes before submitting the order. Any mistake may cause non-delivery of ordered products. If you have noticed that the address notes were specified incorrectly, contact us as soon as you can to inform of the matter ( Contact us ).
The medications we offer are generically equivalent to their brand-name counterparts. We guarantee that they are the same chemically and have the same medical effect. In case you are not satisfied with the effect our medications produce, please contact us to inform of the problem. We will supply you with the return address and as soon as the product is received by our returns department, we will start the refund procedure. Before contacting us, please, make sure that you take the right dosage of the products and follow the instructions for use. Mind that the effects can be slowed down by fatty food and alcohol you take prior to the tab. In case of non-delivery of the product by the dead line (the delivery takes 10-17 days, there may be an additional delay for 5 days for the customs checking) you can contact our support team ( Contact us ) to qualify for a refund. Your payment will be fully reimbursed to your credit card. The refund procedure usually takes 5-7 business days, after this period the refund will be reflected at your credit card statement.
Contact us at ( Contact us ) for questions related to refunds and returns.