FAQ
Products / How to Order / Managing Orders / Business Opportunities
Are the medications in your list brand name pills?
All the medications one can see in our product lists are generic.
What does the term “generic” mean? Do generic medications produce the same effect that the brand name medicines do?
The difference between a brand name medicine and a generic one is in the name, shape, color and in the price. A generic drug is usually called by the name of the active ingredient while a manufacturer uses a brand name. However, a manufacturer cannot possess a patent for a certain chemical agent, this is why manufacturers of generic medications can legally produce the so-called “generics”. They are the same chemically and since the active ingredient is identical, they have the same medical effect. Thus buying a generic medication one pays less but gets the very same result.But we ought to mention that only once you follow all the instructions of your health care provider you get the intended effect.
Why are generic medicines so cheap?
Unlike generic drugs, a large part of the costs incurred by original manufacturers of brand name drugs are for research and development and advertising. The expense of obtaining FDA approval alone in the U.S. is enormous. Manufacturers of generic drugs do not have to absorb or recover these costs. Consequently, significant cost savings can be passed along to you.
Your pills do not look like the brand name medication. The pills I have received have a different name echoed on them. Why?
As we have already mentioned that no manufacturer can take out a patent for a chemical agent. Thus generics can have the exactly same active ingredients as the brand pills. However, names and appearance (shape and color) of medications can be and are always patented and should be treated as the intellectual property. Thus using the name and the shape of the brand pills a manufacturer producing generic medications will be accused of the copyright infringement. This is why generic pills look different, they are of a different color and have a different shape if compared to a brand name pill.
How can I be sure in the quality of the pills you offer?
High quality of the medications we offer is the subject of our primary concern. The logic is very simple: the better the quality of goods is, the more customers we have. Thus we are very attentive and selective in the choice of the supplier, the quality of goods is thoroughly tested and the documentation is closely checked. The medications are manufactured in India by an Indian state licensed, Indian FDA approved company. Each package of the products we sent out includes the Certificate of Analysis obtained from the manufacturer’s laboratory and fully adheres to the Indian law.
What is the shelf life of the pills?
The expiry date is mentioned on each blister. It is different for different batches. The shelf life is 2 years from the date of manufacture and would differ from batch to batch depending on when they were manufactured.
What is the difference between 50mg Viagra tabs and 100mg tabs?
Generic Viagra we offer is available in 50mg and 100mg tabs. These are fixed dosages of Sildenafil (the active ingredient) in the pills: thus a 50mg Viagra pill contains 50 mg of Sildenafil concentrate and a 100mg Viagra pill contains 100mg of Sildenafil. The standard dose for achieving the effect is a 50mg pill. However, the ingredient effects different people in a different way so we would recommend you to start with 25mg (split a 50mg pill in two and take one half only) to see if this is enough for you. If not – take a whole 50mg pill.
Should I have a prescription to order from you?
Some products available in our pharmacy require a valid prescription. If the law of your country or territory requires you to obtain prescription for any of the products which you plan to purchase you will be asked by our customer support representative to send it after you complete the order.
Please be informed that we require a valid prescription for your order. You should fax it to or send a scan copy to the email . Please be advised that in case you don’t provide a valid prescription within a three-day period your order will not be processed.
What should I do to order from you?
If you wish to order a product from us you are to do the following:
Choose the product you are to purchase by clicking “Buy now” button
Choose the amount of pills you wish to buy
Click “Checkout”
Fill in the order information required
Check all the fields, pills quantity and press on “Submit transaction” button
If the order is accepted you will see the notification on the screen and the order confirmation message will be automatically sent to the e-mail address you specify. This message is very important, in case you do not receive it within 10 minutes, let us know and we will resend it once again. This message can be downloaded from your account section.
What payment methods do you have?
We have the following payment methods:
Payment by a credit card
Bitcoin
When will you actually post the charge?
The order procedure is executed in the following way:
As soon as you fill in the form at the checkout page and press the “Submit” button, the information is transmitted to our processing centre where it is checked and thus the credit card is charged.
As soon as the payment is authorized, your order is approved and processed.
Is it secure to give my credit card information at your site?
We take the security of our customers seriously and thus we take reasonable steps to protect your information. For submitting the order you are redirected to the secure order page. The security of the page can be easily checked: an icon resembling a padlock is displayed on the bottom of most browsers window, this shows that the information you insert into the form is SSL (Secure Socket Layer) encrypted when transmitted to our credit card processing company. Please remember that a secure page begins with “https:” while insecure ones begin with “http:” without the “s” at the end.
Do you have any discount system?
Yes, we do. Please, check it out here.
How can I check the status of my order?
There are 2 options to do that:
to contact our support team (Contact Us)
to check the status from the web site (Account)
Your bonus, the status of your recent order, the dispatch date and the approximate day of the delivery can be checked in your account section. To enter into your account section you are to insert the order number, your e-mail address and the verification code (the digits in the box next to the “Verification code” field).
In case your order was sent by a Express Mail, the tracking number can also be obtained from the same page.
The order has not been sent out yet. I need to change the shipping details. What should I do?
In your account section you can leave us a message to cancel the order or to change the shipping information.
I need to cancel the order. Please, advise.
Please check our Reimbursements and Returns Policy.
Want to become our supplier and offer new products?
We will be glad to consider your proposal. Please send the details to our e-mail address. Please, be informed that the products we will add should comply with the quality requirements and should come with the quality certificates.